Free pantry Ground — threshold by zip code
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GEN Shop Support
Contact
Chat is fastest. Email works too.
Common topics
Orders & tracking
Questions about your order status, delivery window, or tracking number.
Shipping & cold chain
Ice packs, Tracked 2-Day delivery, zone availability, or a warm package.
GEN TO-GO pickup
Same-day curbside pickup at GEN restaurant locations, availability by zip code, and store hours.
Wholesale & press
Bulk orders, corporate gifting, catering, or media and partnership inquiries.
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